Complaints
How to complain
You can make your complaint:
- Online using our Complaints form
- In person at South Shields Town Hall (Customer Service Centre) or Jarrow Town Hall (Customer Service Centre)
- By telephone on 0191 427 7000
- By letter to South Tyneside Council, Town Hall & Civic Offices, Westoe Road, South Shields, Tyne & Wear, NE33 2RL
You can also seek help from our Customer Advocates Service to make your complaint. You can contact them on 0191 424 6028 or by emailing complaints@southtyneside.gov.uk.
Make a complaint online
You can make a complaint online: