Complaints
Compliment, comment or complain about child social care
If you're living away from your own family (if you're "looked after") or we are helping you and your family and you're living with them, we want to make sure we do everything in a way you like.
If you're not happy
If you are unhappy please talk about it with your foster carers, your social worker or one of the staff if you live in a children's home.
Hopefully that can get things sorted. If that doesn't work, you can use the formal complain about social care for children procedure.
If everything's going well
If you are really pleased with the service you receive, we would like to hear about it. Your views are very important as they tell us if we are getting things right.
You can comment on our services, staff and how we could improve. You can also compliment us on a service you have received.
You can do this by:
- completing our online feedback form
- telling the member of staff or their manager