Complaints
Unacceptable or unreasonable behaviour
We have a zero-tolerance approach to threats, violence, aggression or unacceptable behaviour directed towards South Tyneside Council staff.
All of our staff have the right not to be subjected to aggressive, abusive or offensive language or behaviour, regardless of the circumstances.
Some examples of this behaviour include:
- threats of physical violence
- swearing
- inappropriate cultural, racial or religious references; and rudeness, including derogatory remarks.