Direct payments (adult social care)

If you have a problem managing your direct payment and need advice, you can call the Self-Directed Support Team on 0191 427 1717  (Monday to Friday, 9am to 1pm) or email Self.DirectedSupportTeam@southtyneside.gov.uk.

If your needs have changed and your direct payment is not enough to meet your assessed needs, you can speak to your social care worker and ask for a review of your support plan.

If needed, the amount of your direct payment can be changed.