Re-using information we hold

If you're unhappy with how your request has been handled

You can ask for an internal review to be carried out.

This request must be made in writing and received within 40 days of you receiving your decision notice.

If you're still unhappy after the internal review, you can write to the Office of Public Sector Information to have your case reviewed at:

OPSI Standards Team
Room 1.35
Admiralty Arch
North Side
The Mail

Phone: 020 7276 5217
Fax: 020 7276 5207

Or by accessing the OPSI website and completing an online form at:

OPSI: Contact us

Appeals to the OPSI must be lodged within 6 months following an internal review.

If you're not satisfied with how the OPSI has dealt with your appeal

You can complain to the Advisory Panel on Public Sector Information ( APPSI).

Your appeal must:

  • Be in writing
  • State the nature of your appeal
  • Include copies of decision notices from the council and OPSI

Appeals to the APPSI must be lodged 28 days from your date of notification from OPSI.

You will need to contact:

Advisory Panel on Public Sector Information
1.35 Admiralty Arch
The Mall
Phone: 020 7276 5216
Fax: 020 7276 5207