Accessing information we hold about you

Overview

You can ask to see any information that South Tyneside Council holds about you. This includes your Children's Services social care record.

You can ask to see this information if you are:

  • currently looked after by South Tyneside Council
  • a care leaver

You can ask to see your records at any age.

It's always a good idea to first speak to your personal adviser who may be able to help with the information you need.

They will also be able to provide advice and support on making a formal request for your case files.

Cost

It is free for you to access your records.

If you don't have any ID

It's OK if you don't have ID. We should be able to confirm who you are through your Social Worker or PA (Personal Advisor).

Other records

You may have records with other councils - we can only supply information that relates to your time in the care of South Tyneside Council.

To ask for other information about you, like health or Police records, contact that particular service.