Recycling Village (tip)

Privacy notice

1. Introduction

This notice provides additional privacy information regarding bookings at the Recycling Village.

We will keep our privacy notice under regular review and will advise you of any updates on our website.

This Notice was last reviewed in July 2021.

2. Who we are

For the purposes of Data Protection legislation, South Tyneside Council is the Data Controller

3. What type of personal information do we collect?

We may collect the following types of personal information:

  • Name
  • Address
  • Vehicle registration
  • Vehicle type
  • Email address

4. How do we collect personal information?

We may collect your personal information in a number of ways, for example:

  • In person
  • In writing - for example letter or email
  • Telephone calls
  • Online forms
  • Family members acting on your behalf

5. Why do we collect your personal information?

Information collected will be used to book slots at our Recycling Village.

The Council will use the information provided to count the number of times the site is used in order to monitor trends by vehicle types and determine peak times.

The Council will use the contact details provided to contact individuals who have not attended their booked appointment.

The Council will also monitor any misuse or illegal use of the facility.  The Council may ban individuals who misuse the site and may pass details on to the police if a criminal offence has occurred.

6. Who might we share your personal information with?

The Council will share vehicle registrations, types of vehicle and booking slots with Suez, who are the third-party service provider operating the village on behalf of the Council.  We will not share your personal information with any other third parties unless you have specifically asked us to, or if we have a legal obligation to do so.

7. How long will we keep your personal information?

We will hold your personal information for 3 years.  At the end of this period, it will be deleted unless there is any special reason for keeping it. The data relating to vehicles/individuals banned from site may be stored longer, until any ban is no longer enforced.

8. What is our legal basis for using your personal information?

To use your personal information there must be a lawful basis to do this, such as, through a contract, performing a public task or where there is a legal obligation. 

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:

(e) We need it to perform a public task.

The personal data is processed for the purpose of collecting household waste in accordance with the duty placed on the Council in Section 45 (1) of the Environmental Protection Act 1990. The application facilitates for resident being able to do this in a controlled and safe manner.  Whilst also providing a more robust means of identifying illegal use of the Recycling Village by Tradesmen/Businesses etc.

9. How do we keep your personal information secure?

Information provided is held securely on our network.  Only authorised officers have access to these records.

10. Is your personal information used overseas?

Your personal data is not processed overseas. We will not process your personal information outside of the European Economic Area (EEA).

11. What are your rights?

Your individual rights are set out in law.  Subject to some legal exemptions, you have the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights in relating to automated decision making and profiling

12. Contact us

If you would like to exercise your rights in relation to your personal information, or you feel that something has gone wrong with your personal information, you can contact us in either of the following ways:

By email:

By telephone: 0191 424 6539

In writing:

South Tyneside Council
Information Governance
Town Hall and Civic Offices
South Shields
NE33 2RL

If you feel that the Council has not handled your information correctly you can contact the Information Commissioner's Office (ICO). 

The ICO is the Government's Independent Body responsible for overseeing data protection.

In most cases the ICO will only review cases that have exhausted the Council's internal procedures.