Introduction to South Tyneside Trading Standards

• To ensure that consumers and businesses within South Tyneside are protected against fraud, unfair trading practices and unsafe goods or services
• To provide advice, assistance and support to the business community of South Tyneside including verification of equipment and other calibration services in partnership with the other Tyne & Wear Local Authorities
• To deliver this service Trading Standards has an establishment of 5 staff, who handle all complaints, enquiries and service requests. They also carry out planned inspections, sampling, surveys and special projects.

• We handle criminal complaints against companies or businesses trading in South Tyneside, investigate any offences and, where necessary and proportionate, take further action against offenders.

If you want to complain to Trading Standards, please see getting consumer advice and making a complaint on the Citizens Advice Consumer website or call 0808 2231133.