Living Better Lives Resource Centre (previously the STAR Centre)
Arranging collection, repairs or re-delivery of your equipment
Returning equipment
If you or someone you care for has equipment from the Living Better Lives Resource Centre and it is not needed anymore, you can ring 0191 423 0200 for collection.
You can also go to the centre to return the equipment in person. A family member, friend or carer can also do this on your behalf.
Arranging a repair or replacement
If your equipment is broken or not working, you can ring 0191 423 0200 to arrange a repair or replacement.
Arranging re-delivery
If you are waiting for equipment and you are out or don't hear the delivery, you will get a card from the Living Better Lives Resource Centre saying that delivery was attempted but there was no answer.
You need to call 0191 423 0200 to arrange re-delivery of your equipment to a day that suits you.
All equipment will be delivered or collected between 9am and 4pm.
Emergency equipment, can be delivered or repaired on the same day that it is ordered, depending on what kind of equipment it is and what the service can do to repair it.
New address
The Living Better Lives Resource Centre (previously the STAR Centre) is now located at:
22 Royal Industrial Estate
Jarrow
NE32 3HR