Help with school and college transport

Taxi or mini bus travel

  • Depending on the needs of the child, the transport would either be a car, small mini bus or large mini bus.
  • Vehicles will arrive at approximately the same time each day however variations are inevitable due to traffic.
  • Every effort is made to keep the vehicles, drivers and passenger assistants consistent however, changes are sometimes unavoidable.
  • Passenger assistants accompany all pre 16 pupils as a responsible adult. They are not medical assistants.

Apply for taxi or mini bus travel

Apply online:

Apply for taxi or mini bus travel

If you have any issues accessing the online form, please contact the Special Educational Needs (SEN) Transport Team by:

What happens after you have applied

  1. If you apply online, we will email you a confirmation of your application.
  2. If you get the maximum level of Working Tax Credit, you need to provide proof of this to support your application. You can email your proof to transport.team@southtyneside.gov.uk, or post to: Transport team, South Shields Town Hall, Westoe Road, South Shields, NE33 2RL.
  3. We will review your application, and will contact you if we have any questions.
  4. If you are applying for transport support for the 2024 / 25 academic year, you will be notified of the outcome by e-mail in August.
  5. If you are applying for support for the current academic year, please note that applications can take up to 10 working days to process. We will notify you of the outcome as soon as we can.

Applying after the deadline date

Please note the deadline for 2024 / 25 academic year applications is 5 May.

If you apply after this date, we cannot guarantee that support will be in place by the start of the school year.