PNA Public Survey Privacy Notice

1. Introduction

This notice provides additional privacy information regarding the public survey for the Pharmacy Needs Assessment.

We will keep our privacy notice under regular review and will advise you of any updates on our website.

This Notice was last reviewed in (December 2024).

2. Who we are

For the purposes of Data Protection legislation, South Tyneside Council is the Data Controller and Data Processor.

3. What type of personal information do we collect?

We may collect the following types of personal information:

Age band
Sex
Pregnancy status
Sexual orientation
Ethnicity
Marital status
Disability
Gender Reassignment

4. How do we collect personal information?

We may collect your personal information in a number of ways:

In writing (paper form)
Online form

5. Why do we collect your personal information?

As part of the pharmacy needs assessment process we aim to gain insight from a representative cross-section of South Tyneside residents.

Your demographic data will be aggregated with other respondent's and compared with publicly available datasets such as the 2021 Census, this will allow us to identify potential issues with the survey sample.

6. Who might we share your personal information with?

We will not share your personal information with any other third parties.

7. How long will we keep your personal information?

We will hold your information for a period of seven years after the closure of the survey (24 January 2025).

8. What is our legal basis for using your personal information?

To use your personal information there must be a lawful basis to do this, such as, through a contract, performing a public task or where there is a legal obligation.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

We have a legal obligation.
We need it to perform a public task.
We have a legitimate interest.

9. How do we keep your personal information secure?

Information provided is held securely on our network.

Only officers working within the Public Health team and system administrators have access to these records.

10. Is your personal information used overseas?

No.

11. What are your rights?

Your individual rights are set out in law. Subject to some legal exemptions, you have the following rights:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights in relating to automated decision making and profiling

12. Contact us

If you would like to exercise your rights in relation to your personal information, or you feel that something has gone wrong with your personal information, you can contact our Data Protection Officer (DPO) in either of the following ways:

By email: data.protection@southtyneside.gov.uk

By telephone: 0191 424 6539

In writing:

South Tyneside Council
Information Governance
Town Hall and Civic Offices
South Shields
NE33 2RL

If you feel that the Council has not handled your information correctly you can contact the Data Protection Officer at the above contact details or the Information Commissioner's Office (ICO). The ICO is the Government's Independent Body responsible for overseeing data protection. In most cases the ICO will only review cases that have exhausted the Council's internal procedures.

The ICO's contact details are as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. More information can be found on the ICO's website at www.ico.org.uk