Home care

If you get home care from South Tyneside Council, the home care provider you are given will depend on where you live in South Tyneside. 

Four home care providers work in different areas of South Tyneside: 

Hebburn and Jarrow 

If you live in Hebburn or Jarrow, your provider will be Springfield Healthcare. 

This includes postcodes starting with:

• NE31 1
• NE31 2
• NE32 3
• NE32 5
• NE37 3
• NE10 0
• E10 8

Boldon, Boldon Colliery and Fellgate

If you live in Boldon, Boldon Colliery or Fellgate, your provider will be Dale Care.

This includes postcodes starting with:

• NE32 4
• NE34 0
• NE34 9
• NE35 9
• NE36 0
• SR5 3
• SR5 4

South Shields

If you live in South Shields, your provider will be Human Support Group.

This includes postcodes starting with:

• NE33 1
• NE33 2
• NE33 3
• NE33 4
• NE33 5

Whitburn, Cleadon, Horsley Hill, The Nook, Whiteleas and Marsden

If you live in Whitburn, Cleadon, Horsley Hill, The Nook, Whitleas, or Marsden your provider will be CERA Care.

This includes postcodes starting with:

• NE34 6
• NE34 7
• NE34 8
• SR6 7
• SR6 8
• SR5 1
• SR5 2
• SR5 5

Contact us

For more information, contact the Help to Live at Home team (Monday to Friday, 8.30am to 5pm): 

• call: 0191 424 6060
• email: H2LAH@southtyneside.gov.uk