Residential care

You should start by having a conversation (care needs assessment). This is done by our social work staff and involves a social worker having a conversation with you. This will give you more information about the care you need and what support would be best for you.

Even if you think you are going to be responsible for paying for your own care, you have a right to assessment.

For more information on choosing the right care home, see Independent Age.

For local care homes, see our list of residential care providers.

All care homes are registered, reviewed and inspected by the Care Quality Commission (CQC). Each care home after inspection is given a rating:

• Outstanding: performing exceptionally well
• Good: performing well and meeting expectations
• Requires Improvement: isn't performing as well as it should and has been told to improve
• Inadequate: performing badly and action has been taken against the provider
• No rating / under appeal / rating suspended: some services can't be reviewed or might be under appeal from the provider. Suspended ratings are being reviewed by CQC and will be published once resolved.

You can search each care home you're interested in to see how it has been rated.