- Tell the Council about a cooling tower or evaporative condenser
- Tacit consent
- If your application isn't approved
- Appeal against the conditions of your licence
- If you have a complaint
If you control non-domestic premises you must make sure you tell South Tyneside Council of any cooling tower or evaporative condenser (notifiable devices) on the premises.
Notification must be in writing (including electronically) on a form approved by the Health and Safety Executive.
If there's any changes
You must tell the Council of any changes to the notification information within one month of the change, in writing.
If the device stops being a notifiable device, you must tell the Council in writing as soon as possible.
Tacit consent is where an application is treated as accepted if a reply is not recieved within a certain timeframe.
Tacit consent will not apply if you haven't heard back from us.
It is in the public interest that the Council must process your application before it can be granted.
If you have not heard from the Council within a reasonable amount of time, please contact us.
You can do this online if you applied through the UK Welcomes service or contact Commercial Services on 0191 424 7922.
If you're application isn't approved you should contact South Tyneside Council in the first instance.
You should contact South Tyneside Council in the first instance.
If you have a complaint, we advise that you contact the trader, preferably in the form a letter (with proof of delivery).
If that has not worked, if you are located in the UK, Consumer Direct will give you advice.
From outside the UK, contact the UK European Consumer Centre.