House to house collections

Contents

  1. Overview
  2. Eligibility criteria
  3. How long it will take to process your application
  4. Tacit consent
  5. Appeals
  6. If you have a complaint

Overview

To carry out house-to-house collections for charitable purposes in South Tyneside, you need a licence from South Tyneside Council.

Apply for a licence

Apply for a house to house collection licence

Supply a return

Supply a return for a house to house collection

You can also download an application form and email it to licensing@southtyneside.gov.uk.


Eligibility criteria

  • Applications must be in the form prescribed by the Council
  • You must be a fit and proper person

How long it will take to process your application

If your application is successful and we have received all of the necessary documentation, your application will be processed within five working days.


Tacit consent

Tacit consent is where an application is treated as accepted if a reply is not recieved within a certain timeframe.

Tacit consent cannot apply because the law requires you to have a permit from the Council.

The Council will process your application within five working days.

If you would like to check on the progress of your application, please contact contact the licensing team on 0191 424 7695 or by emailing licensing@southtyneside.gov.uk.


Appeals

Appealing a decision

Please contact South Tyneside Council in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Appealing a condition of the license

Please contact South Tyneside Council in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.


If you have a complaint

If you have a complaint, we advise that you contact the trader, preferably in the form a letter (with proof of delivery).

If that has not worked, if you are located in the UK, Consumer Direct will give you advice.

From outside the UK, contact the UK European Consumer Centre.