Cost of Living and welcoming places

Get help with energy and bills

Energy roadshows

South Tyneside Homes are hosting sessions throughout March aimed at helping you to reduce your fuel bill.

For more information see Energy roadshows.

These support services can help if you are struggling to pay for your energy and bills.


Apply for energy bill support if you do not get it automatically

Most households in England, Scotland and Wales get a £400 discount on their energy bills automatically.

In some cases, you do not get the discount automatically, for example if you:

  • pay for energy through a landlord, housing manager or site owner
  • live in a park home, houseboat or off the electricity grid

If you do not get the discount automatically, you can apply for it on the GOV.UK website:

GOV.UK: Apply for energy bill support if you do not get it automatically


Help if you use alternative fuels for heating

You may be eligible for a £200 Alternative Fuels Payment (AFP) if both the following are true:

  • your household is not connected to the mains gas grid
  • you use alternative fuels as your main form of heating

This is on top of the £400 from your electricity supplier.

You're eligible for this payment if the main way you heat your home uses:

  • tank or bottled gas
  • liquid petroleum gas (LPG)
  • oil
  • wood
  • solid fuel

For more information, see

GOV.UK: Help if you use alternative fuels for heating