Assistive technology
How our services work
Assistive technology
A caring, confidential and professional service, which includes a 24-hour monitoring service, 365 days of the year.
Staff in the control centre will receive any alarm calls made from the technology within your home and provide a response. This could be a fall, medical emergency, fire or CO2 leak for example.
You do not have to answer your phone as you will be able to hear and talk to a member of staff through the loudspeaker on the assistive technology control box. If there is no response from you, a nominated person will be contacted. This could be a carer, family member, friend, or next of kin.
If you require physical support, the Mobile Response team will attend and offer help if required or call for support from emergency services if you need medical assistance.
GPS monitoring
If you are a carer and want to be able to monitor the movements of someone you care for via GPS, you can do this from your own handheld device and get an alert if they have left their home or nominated safe place. There will be no alarm unit required for this service.