Privacy notice: a better u champions

1. Introduction

This Privacy Notice tells you about what information we collect about you, how we use that information and who we share it with.

We will keep our privacy notice under regular review and will advise you of any updates on our website.

This Notice was last reviewed in October 2022.

2. Who we are

For the purposes of Data Protection legislation, South Tyneside Council is the Data Controller.

This notice describes how South Tyneside Council may use your information to deliver the A Better U Health and Wellbeing Champions project.

3. What type of personal information do we collect?

We may use the following information about you to make sure that we provide you with the right service, advice or support.

We will only use the minimum amount of information necessary to do so and will take every reasonable step to ensure the information is accurate.

Personal information:

Name
Location data
Telephone number
Email address
Age range
One or more factors specific to the cultural identity of a person
One or more factors specific to the social identity of a person

4. How do we collect personal information?

We may collect your personal information in a number of ways, for example:

In person
In writing - for example letter or email
Telephone calls
Online forms
Referrals from another department

5. Why do we collect your personal information?

We hold your information to enable the Council to deliver the A Better U Health and Wellbeing Champions project, which will allow us to pass on relevant information for you to share within your community.

We collect your information to enable us to lawfully be processing your personal data under the GDPR Article 6 to enable us to gain:

Your consent
For the performance of our public task
To enable us to comply with our legal obligations
In order to protect your vital interests or those of another person
For the purpose of our legitimate interest
We also need contact details in order to respond to each request such as an email address or via telephone

6. Who might we share your personal information with?

We will run training sessions through First Contact Clinical who will require your contact details.

A copy of their privacy notice can be found at First Contact Clinical: Privacy notice.

We will not share your personal information with any other third parties unless you have specifically asked us to or we have a legal obligation to do so.

7. How long will we keep your personal information?

We will retain personal information for 1 year from closure of the A Better U Health and Wellbeing Champions Project, unless we are required by the government to keep it for longer.

This information will be securely destroyed when we no longer need it.

8. What is our legal basis for using your personal information?

To use your personal information there must be a lawful basis to do this, such as, through a contract, performing a public task or where there is a legal obligation.

The lawful basis we are relying on to process the personal data is processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in South Tyneside Council.

In relation to special category data the condition for processing we are relying on is processing is necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health or ensuring high standards of healthcare and of medicinal products or medical devices.

9. How do we keep your personal information secure?

The security of your personal information is important to us. The records we keep about you are secure and are confidential within the Council.

The Council have a range of procedures, polices and systems to ensure that access to your records are controlled appropriately.

Anyone who receives information from us is also under a legal duty to only use the information for the purposes agreed and keep the information secure and confidential.

10. Is your personal information used overseas?

We will not process your personal information outside of the European Economic Area (EEA).

11. What are your rights?

Your individual rights are set out in law.

Subject to some legal exemptions, you have the following rights:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights in relating to automated decision making and profiling

12. Contact us

If you would like to exercise your rights in relation to your personal information, or you feel that something has gone wrong with your personal information, you can contact us in either of the following ways:

By email: data.protection@southtyneside.gov.uk

By telephone: 0191 424 6539

In writing:

South Tyneside Council
Information Governance
Town Hall and Civic Offices
South Shields
NE33 2RL

If you feel that the Council has not handled your information correctly you can contact the Information Commissioner's Office (ICO).

The ICO is the Government's Independent Body responsible for overseeing data protection.

In most cases the ICO will only review cases that have exhausted the Council's internal procedures.

The ICO's contact details are as follows: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF. More information can be found on the ICO's website.

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