Mental Health Matters South Tyneside Advocacy Service

We provide independent case advocacy which is short term and issue based. An advocate will assist you make an informed decision around specific issues you may be experiencing, and support you to exercise your right to have your views heard.

Address: Room 3, John Hunt House, 27 Beach Road, South Shields, NE33 2QA
Telephone number: 0191 427 1500
Website: Mental Health Matters: South Tyneside Advocacy

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.

Contents

  1. Overview
  2. Support available
  3. Who can access the service
  4. How to access the service

Overview

The advocacy service offers support to people who feel that their views are not being heard, or acted upon, regarding their mental health care and any decision that may affect their daily lives.

Support available

Some examples of areas an advocate may be able to assist you may be:

  • Discuss options regarding a potential decision or course of action
  • Support you with making a complaint or challenging a decision
  • Assist you to access information regarding the Mental Health Act 1983 (amended 2007) and other legislation
  • Liaise with professionals on your behalf
  • Support you to prepare for and attend appointments with professionals to ensure your voice is heard

An advocate will not judge or make a decision for you; they will merely offer you the information to make an informed choice and then support you to express your wishes.

Who can access the service

The South Tyneside Advocacy service is an independent and free case advocacy service, available to people aged over 18 with mental health problems (a formal diagnosis is not required) who are living in, or registered with a GP in, the South Tyneside area. They help represent a person's views concerning their care and decisions affecting their daily lives.

How to access the service

You can contact the service yourself to get support, or a GP/CPN/Social Worker etc. can make a referral on your behalf.