Hospitality and Hope

Christian charity providing support and help to anyone in need, but homeless and disadvantaged people in particular.

Address: Hampden Street, South Shields, NE33 4JR
Telephone number: 0191 420 3336

Hospitality and Hope are a Christian faith-based charitable incorporated organisation which helps vulnerable individuals and families in crisis.

The service operate a soup kitchen service and the South Tyneside Food Bank. The services provided have an enormous impact on the people who use them, giving them an important breathing space at a time of great need.

Their office is open on a Tuesday, Wednesday and Thursday from 9am - 2pm. Please call first if you have donations of food or clothing to drop off.

Hospitality and Hope soup kitchens 

The soup kitchens are a safe, warm environment where those who are homeless and in need, surviving on the fringes of our society, can receive a hot meal and so much more. It provides companionship and a community for those who feel isolated.

The soup kitchens provide a two course nutritious meal as well as a sandwich to take away throughout the year. Teams of volunteers prepare and serve the meals, provide friendship, time and patience and, where needed, sleeping bags, clothes and blankets. There are approximately 100 guests each week, some of whom join us regularly.

Services and opening times

Open door soup kitchen - Hampden Street Operations Centre, Hampden Street, NE33 4JR:

  • Wednesdays, 11am - 12noon
  • Sundays, 2 - 3pm                                         

Who can access the service

Anyone in need over the age of 18 years old.

South Tyneside Food Bank

Today in South Tyneside there are families struggling to put food on the table. For people on low incomes, a sudden crisis or even an unexpected bill can mean going hungry. South Tyneside Food Bank provides emergency food and support to local people in crisis.

The Food Bank works on a referral system where care professionals such as housing charities, social workers, children's centres, health professionals and others identify people in crisis and issue them with a food bank voucher. This order is then phoned through to the food bank number where details are given for pick up at an agreed time either by the client or their representative.

Food banks help to prevent family breakdown, housing loss, crime and mental health problems.The South Tyneside Food Bank is supported solely by donations from the public.

Who can access the service

People wishing to access this service must do so via one of the partner agencies. For example people currently working with social services can approach their social worker. The agency will assess need and issue a voucher if appropriate. The voucher can then be exchanged for a food parcel at our regular food bank session.


There are no charges for the service but the charity does accept donations.