CQC (Care Quality Commission)

Care Quality Commission (CQC) are the independent regulator of all health and social care services in England.

Address: CQC National Customer Service Centre, Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA, Tyne and Wear, United Kingdom
Telephone number: 0300 061 6161
Opening Hours
Monday 08:30 – 17:30
Tuesday 08:30 – 17:30
Wednesday 08:30 – 17:30
Thursday 08:30 – 17:30
Friday 08:30 – 17:30
Saturday Closed
Sunday Closed

Phone lines are open Monday to Friday, excluding bank holidays.

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.

Contents

  1. Overview
  2. Support available
  3. Who can access the service
  4. How to access the service

Overview

The Care Quality Commission is the independent regulator of health and adult social care in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourages care services to improve.

The CQC ensure government standards in: hospitals; care homes; homecare; GP practices; dentists; clinics; community services; and mental health services.


Support available

  • Complete announced and unannounced inspections of services on a regular basis and at any time in response to concerns
  • Issue warning notices requiring improvements within a short period of time
  • Ensure improvements are made
  • Suspend or cancel a care service's registration

Who can access the service

Anyone who has experienced health and / or social care or may have concerns about a service or poor care.


How to access the service

Please contact the company directly.