Bulky waste collections
Overview
You can request a collection for large items from your home.
This is known as a 'Bulky Waste collection'.
We can collect bulky items that you would normally take with you if you moved house.
See items we can collect and items we cannot collect.
We will recycle or dispose of your unwanted items in an environmentally-friendly way that meets all legal requirements.
This collection service is not for businesses. See business waste collections.
If your items are in good condition
If your items are in good condition, please consider donating to a local charity or dropping at the shop in the Recycling Village.
You can also list items on internet selling pages.
House and garden clearances
Request a collection
Request a Bulky Waste collection
Collections cost £26.50 for up to 8 items.
Please check items we can collect and items we cannot collect before booking a collection.
Request a Bulky Waste collectionPutting your Bulky Waste out for collection
- Put your items out on your collection day by 7.30am. We will collect your items between 7.30am and 5pm.
- When leaving household items out for collection, please make sure they are stored safely and securely as not to expose others to harm especially young children. South Tyneside Council does not accept any liability for any items stored or left in a public area prior to collection.
- Soft furnishings may contain Persistent Organic Pollutants (POPs). These must be separated from your other Bulky Waste items. Read more about POPs.
- Do not place items out long before 7.30am as this may cause an obstruction and items may also get wet through meaning that we may not be able to take the items away.
- Items should be placed within the boundary of your property, as close as possible to the entrance, making sure they are not causing a hazard by blocking the public highway. Also please make sure any gates are unlocked on the day of collection. You should place the items for collection on your property where you normally place your waste bins to be emptied. Crews cannot enter your property, garage or shed.
- Do not overfill bags.
- Items longer than 2 metres (6ft) may not be collected, so please cut up carpet into manageable lengths.
- If you are putting your items in a back lane, please put your house number on the back door or wall.
- Stack all items tidily in the same area.
- Please do not break down or smash bulky items. Leave them in one piece and the crew will collect them for you.
- We will only remove the items stated on your request form.
The information in the above checklist is intended as a general guide.
Items we can collect
We can collect bulky items that you would normally take with you if you moved house, such as:
- Furniture (beds, freestanding wardrobes, sofas)
- White goods (fridges, freezers, washing machines)
- Electrical equipment (computers, hi-fis)
We can only collect items listed below
We can only collect items that are listed below.
This is so we can be sure we are collecting the correct things from your home, and that we don't take a payment from you for something that we are unable to collect.
If you are not sure if we will collect your item, please phone the Contact Centre on 0191 427 7000 to speak to an advisor.
Items we cannot collect
We can only collect items that you would usually take with you when you move house.
Examples of items we cannot collect include:
- doors
- kitchen units
- bathroom suites
- laminate flooring
- glass doors from wardrobes
- items over 2 metres (6ft) long
For these items, please see House and garden clearances.
We also cannot collect items that could risk the health and safety of our employees. This includes items that are:
- too heavy / dangerous to lift
- wet through (so please do not leave items outside for a long time before your collection)
- contaminated in some way and could be hazardous (so please do not leave items outside for a long time before your collection)
If you have more than 8 items, or items that aren't on the list
If you have more than 8 items
If you have more than 8 large household items, see house clearances.
If you have items that aren't on the list
If you have:
- items that aren't on the list of items we can collect, or
- fixtures or fittings such as a kitchen, bathroom suite, fireplace etc.
then our house clearance service might be more suited to you.
If you are not sure if we will collect your item, please phone the Contact Centre on 0191 427 7000 to speak to an advisor.
Changes or cancellations
Any changes or cancellations must be made before 12 midday the day before the collection day, by calling the Contact Centre on 0191 427 7000.