Public Health Newsletter: Sexual Health Service

Find out about the services available and how to access them.

March 2023

Sexual Health Service

South Tyneside Sexual Health Service is now offering pre-bookable appointments (no triage needed) for all contraception requests, cervical screening, pregnancy options discussion and asymptomatic screening for sexually transmitted infections. 

Patients should call 0191 4028168 to book an appointment with our reception team between the hours of 8.45am and 6.50pm.

Sexual Health Outreach appointments are available in community settings for vulnerable young people unable to access mainstream services.

For service users with symptoms of an infection, sexual health queries or urgent care needs, a daily nurse telephone triage service is available Monday to Friday between the hours of 8.45am and 12.15pm and is open to all ages. Simply call 0191 402 8168 to book a telephone assessment and a nurse will call back. 

Extra telephone appointment capacity has been added to support young people in education & home learning. They can call 0191 402 8168, Monday to Friday 9am to 6.50pm. Dedicated young person clinic appointments are available Thursdays between 3pm and 6pm at Palmers Community Hospital.

As part of the telephone triage, patients will be asked to provide their name, address, date of birth & telephone number. They will receive a call back from the nursing team, usually the same day. During each telephone triage the nursing team will either arrange an appointment for the patient to attend clinic, signpost the patient to the online home testing facility, other services, or provide advice on how to self-manage their condition.

A number of online services are also still available.

The online home testing kit offers screening for infections such as HIV, Syphilis, Chlamydia & Gonorrhoea and is available to order 24 hours a day from the South Tyneside Sexual Health Service website. The online test offer is available for both male and females over the age of 16. Please visit the South Tyneside Sexual Health website to order.

The online condom scheme is available for both male and females over the age of 16.

The virtual tour aims to break down barriers of a Sexual Health service environment, by providing a digital first person experience and guided tour of Sexual Health Services at Palmer Community Hospital in Jarrow.

Gateshead & South Tyneside Sexual Health Service's Clinical Lead, Julie Codling, and Community Division Specialist Health Improvement Practitioner, Dan Dobson, featured on the South Tyneside and Sunderland Foundation Trust People Podcast recently. They talked about community sexual health services, available provision and local service access. The podcast is available through Youtube, Spotify and Apple Store.

For advice and more information contact main reception on 0191 402 8168.