Initial Response Team (formerly Crisis Team)

The Initial Response Team supports people to access the right to help to resolve their current difficulties. The team provides practical advice, emotional support from qualified nursing staff and when appropriate, routing to the right service.

Address: South Tyneside District Hospital, Harton Lane, South Shields, NE34 0PL
Telephone number: 0303 123 1145

Disclaimer - South Tyneside Council does not run this service

The information on the website was correct on the date it was published. We make every effort to keep the information on our website correct and up to date, but South Tyneside Council cannot accept responsibility for any errors or omissions, or liability for any inconvenience, loss or damage, however arising, from the use of, or reliance of this information.

You should check any information with the relevant service before acting or relying upon it.

Contents

  1. Overview
  2. Support available
  3. Who can access the service
  4. How to access the service

Overview

The Initial Response Team supports people to access the right to help to resolve their current difficulties. The team provides practical advice, emotional support from qualified nursing staff and when appropriate, routing to the right service.

The teams are made up of the clinical leads, qualified mental health clinicians and experienced support staff. The teams are also supported by clinicians from specialist areas of care such as:

  • Children's and Young People's Mental Health Services
  • Learning Disability Service
  • Older Persons Mental Health Services

Anyone who lives in South of Tyne and Wearside who has a know mental health problem and is in need or urgent help and support can contact the Initial Response Team. This includes service users, carers and relatives. People who have not been previously diagnosed with a mental health problem are usually referred to the Initial Response Team via their GDP, Social Care Professional or voluntary organisations.

If you urgently need specialist advice, even if you have not been diagnosed with a mental health problem, you can still talk to a member of the team who can advise you.


Support available

  • Mental health
  • Acute mental health
  • Emergency mental health

Who can access the service

Anyone who lives in South of Tyne and Wearside who has a mental health problem and is in need or urgent help and support.


How to access the service

Contact the service directly using the details provided.